Identification cards
Quick links
- Office hours
- General Information – mass distribution of ID cards to 1st year students and of validation stamps
- Instructions for new students
- Instructions for new employees
- ID card types and their use
- Fees
- Deposit and card distribution
- Validation and stamp distribution
- FAQ regarding ID cards
- Information memorandum
- Use of ISIC card
- Templates
- Contacts
Office hours
Office hours of the ID card office
(Biskupské nám. 842/1, Armoury building, 2nd floor, Computer Centre, door no. 3.87)
Monday | 9.00 - 11.30 | 13.00 - 14.00 |
Wednesday | 9.00 - 11.30 | 13.00 - 14.00 |
Thursday | 9.00 - 11.30 | 13.00 - 14.00 |
Friday | 9.00 - 11.30 |
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Always check the availability of the ID card office in the reservation system.
Please make a reservation for a slot at https://rezervace.upol.cz/karty.
Submit your inquiries via HelpDesk (http://helpdesk.upol.cz) – category "Identification cards and validation stamps".
General Information – mass distribution of ID cards to 1st year students and of validation stamps
Student will receive an email that the card is printed and is ready to be picked up. It is important to wait for the email before coming to the location of issuance. The card is ready to be picked up only after receiving the email. The email will contain a link to the reservation system which must be used to order a term to pick up the card.
Student can also find out if their card was printed at https://portal.upol.cz after logging in the system and searching their name in the search bar. If the card is printed, there should be a card number and date of creation displayed.
It is possible to pick up the validation stamp or the ID card outside the mass distribution period in the ID card office during office hours.
ID card office will be open for students and employees based on the registered term in the reservation system https://rezervace.upol.cz/karty or based on previous telephone agreement. If necessary, contact Helpdesk, email karty@upol.cz or call 585631840.
Instructions for new students
Students entering UP should open their online application form after receiving Notification of admission to study at https://prihlaska.upol.cz. (Login is the same as when you created the application).
Then proceed as follows:
- Choose a type of identification card (student ID card – hereinafter ID card) in menu Card selection (see CARD TYPES).
- Upload your photo in a passport format. Black and white photos are unacceptable, as are photos from the side, with items covering your face, low contrast or unsuitable background, etc.
- Foreign students must always use their first assigned birth code in Czech Republic.
- Agree to the personal data processing.
- Send the application for the ID card by pressing the button in the form.
- Student will see payment data after sending the application also in menu Card selection – section Payment.
- You cannot change the type of ID card after sending the payment for the ID card. You must contact the ID card office via Helpdesk or in person to make such change.
- Application and payment for the ID card shall be sent as soon as possible, they are necessary for making of ID card.
- After receiving the email that the card is printed you can come to the specified place and pick it up. Student can also find out if their card was printed at https://portal.upol.cz after logging in and searching their name in the search bar. If the card is printed, there should be a card number and date of creation displayed. The card is not active on the day of creation.
Further information:
It is necessary that the ID card is selected, and the payment is sent to ensure that the cards are prepared for mass dispense of the ID cards to all of the incoming students. Late posting of the application will affect the date of ID card issuing.
Students are required to have an identification card (ID card) in accordance with Act. No. 111/1998 Coll. of the Higher Education Schools. Student ID card (ID Card) confirms the student's legal status, which entitles them to use rights and benefits under legal regulations or under the internal regulations of the university.
Students of full-time study program use ISIC cards with international validity or a standard blue card. Students of combined, distance, lifelong form of studies, and employees receive standard blue identification cards with Palacký University logo.
The benefits of the ISIC card are available at https://ww.isic.cz/en
Students, who already have ID card from previous studies at UP Olomouc do not have to send a new application for an ID card (only exception is in case of studies at FoM and FoHS, see “Do I have to send a request for a new card if I have one from my previous studies at Palacký University?”), ISIC card validity can be prolonged by purchasing a new validation stamp using online payment method in STAG (not mandatory for use within the UP).
Students with valid ISIC card from other universities should apply for a new ISIC card issued by UP Olomouc as other cards cannot be used within information systems of UP Olomouc. They can also apply for the standard blue UP card, but should they change their mind and want an ISIC card after their old one has expired, they will have to pay a fee for changing the type of card. Therefore, it is advised to apply for ISIC when enrolling.
Students are required to change the type of card from ISIC to standard blue ID card if they change the type of studies from full-time to combined.
Students of Life Long Studies cannot apply through electronic application, they have to apply personally at the ID card office.
Instructions for new employees
It is necessary to come to the ID card office after signing of the employment contract to process the employee’s card. You can check if the card can be printed by typing your name into the search bar on https://portal.upol.cz/. If no result shows up, your personal information has not yet been processed by the HR department.
Bring a passport size photograph with you, either in paper form or electronically, so that you will be able to send it to us via email at karty@upol.cz (can also be done beforehand). Due to security reasons, we cannot accept USB flash discs and other portable storage media.
The first card print is for free. If the card is lost or damaged, fee for a new print is 200 CZK. The payment can be done by card or cash at the ID card office.
Employee must return the ID card in person in the ID card office upon termination of employment no later than three days after the termination of the employment. This text is also in the contract to borrow ID card.
New employee will receive three printed contracts to borrow an ID card along with the ID card. One contract is intended for the employee, the second for HR department – employee should deliver it in person or via internal mail, and the third is stored in the ID card office.
Login for logging into Portal UP: In the header of the contract to borrow an ID card you will find user ID for logging into Portal along with the assigned email address. Further information such as setting your password can be found in the Guide for Foreign Employees at: https://www.upol.cz/en/employees/practical-guide/guide-for-foreign-employees/.
Password to Portal is the same as to the university email. It is listed in the header of the contract to borrow an ID card along the login to Portal UP.
Entrance accesses are set up based on an email request from the head of the department or building administrator (according to the customs of a faculty). The request sent to Computer Centre by head of the department or building administrator must include number of the identification card (identification code), name and surname and required access. For entrance access requests please contact the secretary of your department.
In addition to the standard employee card, it is also possible to print a chipless employee card or an ITIC card for teachers, further information bellow.
ID card types and their use
- ISIC
ISIC card is the only proof of student status recognized worldwide. It is issued to full-time students only, upon their request. The card is valid for 16 months and must be revalidated later on to be used for international discounts. ISIC card enables students access to all the UP apps, serves as a proof of student status outside UP, gives students opportunity for exclusive discounts and advantages (in shops, restaurants, education, entrance fees, travelling, accommodation, bank allowances, etc.), more at https://www.isic.cz/en/.
Students of Faculty of Medicine and students of Faculty of Health Science will receive an ISIC card with a printed coloured strip on the back side of the card. Further, the back side will serve as a name tag at University Hospital Olomouc.
Students can prolong the validity of their ISIC card by purchasing a validation stamp.
If a student does not prolong their ISIC card validity the card will be deleted from the database of active ISIC cards and it will become useless outside UP where it remains valid as a standard student card.
Purchase of revalidation stamp is not mandatory at UP.
Electronic validity of the ISIC card at university is reactivated automatically after continuation to next year of studies. The card serves as a student card during the whole period studies. - Standard blue card
This card is meant for students of full-time study programs who do not want to have an ISIC card and for students of other types of study programs. It is valid only at UP. Validity of this card does not have to be renewed. It is deactivated upon completing or interrupting the studies.
Students of FoM and FoHS will receive a card distinguished by graphic element. It will serve as a name tag at the University Hospital Olomouc.
The card remains valid throughout the whole period of studies. - Employee ID card
Employees can use their ID card for catering, building entrances, payment at FreshUP and for borrowing books. If you have received your card before 2007 and you have paid the deposit, you will get it back when you return your card. The deposit fee is not required since 2007. Furthermore, ID cards are redesigned according to new visual style with a stripe including a description of their position within PU (employee, teacher, senior) on their right side.
Please note that a so called free account for meals is set up on the employee’s card from working hours equal to or more than three hours per day, where monthly expenditure is subsequently deducted from the salary. If the card is lost or stolen, please, report it immediately (via Helpdesk, phone call or by email) in order to block the card.
Employees can use their cards as an ID card at Olomouc Research Library. More information can be found at https://www.upol.cz/en/employees/ (Benefits). - Chipless employee ID card
This type of card is meant for employees of the UP who are simultaneously students of the UP. Students are required to have an identification card (ID card) in accordance with Act. No. 111/1998 Coll. of the Higher Education Schools. Chipless employee card serves as a proof of employment for benefits and discounts of third-party providers. First card printing is free and same rules as for standard employee card apply, including returning the card within three days from termination of employment. It is issued upon the employee’s request. It is visually differentiated from standard UP employee card with pictogram. - ITIC
ITIC (International Teacher Identity Card) is the only internationally recognized ID card for teachers. It can be issued only to academic staff of UP with employment of at least 0,5 indefinite or definite at least for 12 months. The ITIC license is valid from 1st September of the relevant calendar year until 31st December of the following calendar year. The card validity can be extended by purchasing a validation stamp at CC at the ID card office. An application is required to print an ITIC card, such application is not required to print the employee card. The ITIC card replaces the standard "blue" UP employee card as it works equally within the access system, in the canteen or in the UP library. Information regarding benefits can be found at https://www.upol.cz/en/employees/ (Benefits). Other discounts for travelling, culture, sport etc. are available at https://www.isic.cz/en.
Following card types include only a pictogram, not a photograph:
- Canteen ID Card
This card is used for the needs of UP canteens and it is distributed by Accommodation and dining office. - ID Card for short-term visitors
This card is used by short-term visitors visiting for a period of time shorter than three months. It is distributed at the ID Card Office upon receiving a request through the system from a faculty employee responsible. - Parking card of PU
This card is used for parking within premises of University Hospital of Olomouc.
Fees
FEES RELATED TO STUDENT CARDS:
DEPOSIT | 200 CZK |
LOSS/THEFT (standard UP card) | 200 CZK |
LOSS/THEFT (ISIC card): | 550 CZK |
DAMAGE | 200 CZK |
CHANGE of surname / title / photography | 150 CZK |
| CHANGE of card type from UP to ISIC (150 CZK fee for change of card type + 350 CZK for international license) | 500 CZK |
ISIC – REVALIDATION OF THE INTERNATIONAL CARD
| VALIDATION STAMP, first license (international ISIC validity), new license upon printing a new card after loss/theft/damage of ISIC card | 350 CZK |
Validation and stamp distribution
The preferred way of payment for the validation stamp is via online payment gate at Portal of STAG in My studies – My payments section using „Pay Online“ button. Students do not have to bring any proof of payment or wait for STAG payment status change to “Paid” when collecting their validation stamp as the payment is traceable by a Computer Centre employee within minutes after the payment. Students can collect the validation stamp almost immediately at the distribution spot or at ID card office.
Validation stamp can also be paid via bank transfer (account no.: 19-1096330227/0100). Students are required to enter a correct variable symbol (it can be found in the “My payments” section), which can be found there from the beginning of September. In this case, students must wait until the payment status in STAG shows “Paid”. This usually takes around 5 days.
Validation stamp is used for inclusion into the national database of valid ISIC cards and for verification of ISIC card validity for discount providers.
Validation stamp can be purchased after the enrolment to the next year of studies. Payment for validation stamp is not mandatory, without it the ISIC will still serve as a student card within the UP.
Information regarding mass distribution of validation stamps is published here.
It is possible to pick up the validation stamp outside the mass distribution period in the ID card office during office hours.
Information memorandum
Dear ISIC and ITIC cardholders,
From the 2021/2022 academic year, GTS ALIVE s.r.o has decided to make two add-ons to the ISIC and ITIC cards: a digital card and and a cardholder’s user account. Cardholder’s user account (My account) will be automatically generated for each cardholder. In addition, all cardholders will be able to use the digital card in the ALIVE App on their smartphones.
To this end, it will be necessary to receive a digital version of the cardholder’s photo and his or her e-mail address (assigned by Palacký University Olomouc) to make the two add-ons (i.e. the digital card and the user account) work; such personal data will be provided to GTS ALIVE s.r.o by Palacký University in addition to the personal data provided under the ID Card Agreement.
The photo is necessary to display the ISIC/ITIC digital card correctly and make it possible to check the identity of the holder of the digital card (e.g. by a services provider). The e-mail address is necessary to provide the cardholder with the login details of the ISIC/ITIC user account. Therefore, GTS ALIVE s.r.o. believes that it is necessary to receive the e-mail and the photo to be able to provide its services linked to the ISIC/ITIC cards to the existing cardholders as well as new applicants.
We have been informed by GTS ALIVE s.r.o. that if you do not consent to your digital photo and e-mail address being provided to GTS ALIVE s.r.o., it will be no longer possible to use the services linked to the ISIC/ITIC card. In such a case, please do not renew the ISIC/ITIC license by making a payment for the validation stamp.
If you do not renew the ISIC/ITIC license, you will still be able to use the ISIC/ITIC card as a Palacký University student/employee card.
Thank you for your understanding.
Use of ISIC card
Within Palacký University:
- Eating at student’s canteen
- Borrowing books in libraries
- Copying and printing
- Accessing buildings or lecture rooms
Outside Palacký University:
- Processing of DPMO card
- ID card to Research Library in Olomouc
Complete database of discounts can be found at https://www.isic.cz/en/discounts/
Templates
Contacts
Head of the Operations Department: | |
| ID Card Office: (room 3.87) Mgr. Lucie Vítková + 420 585 63 1840 karty@upol.cz |